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Void Energy Service

Save time and money.

We specialise in resolving void energy issues for empty properties with all UK energy suppliers, saving our clients valuable time and money in restoring power.​

01

Key benefits for the voids team

  • Free void energy service

  • Incumbent energy suppliers

  • Engineer visits by key safe (subject to supplier)

  • Smart meter installation into vacant properties

  • Free working credit & standing charge

  • Electric key and gas card reset to clear debt on prepay meters.

  • Installation of isolation switches upon request

  • Prepay top-up service.

03

Supporting our clients

  • Dedicated voids telephone numberpartners inbox and voids account manager

  • Same day energy meter exchanges

  • Restore power in empty properties

  • Monthly void energy performance report.

02

Key benefits for the housing team

  • Online portal with unlimited users.

    • Add/make changes to move out/in data to notify energy suppliers.

    • Reporting dashboard to monitor move out/in data

    • Update meter readings for both gas and electric at any time (for accurate energy bills)

  • Final consolidated energy bills for void period.

04

Training 

  • On-site void energy training:

    • Enabling smart meters

    • Prepayment error codes

    • Debt removal process

    • Energy company requirements

    • Tampered meters

    • Portal training.

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